Bloomfield Hills Garage Door Co
Our technician in plain workwear standing inside a two car garage looking up at a half open sectional garage door and its track, bright natural light

Door won't close · Bloomfield Hills, MI

Garage Door Won't Close: Repair in Bloomfield Hills

Door stuck open, stuck shut, or crawling along the track? We find out why it stopped working, from safety sensors to springs to the opener itself, and fix it at your home. Tell us what the door does and we will tell you where we would look first.

CALL NOW: (248) 975-7351
  • Licensed and insured
  • Upfront quote before work begins
  • Parts-and-labor warranty

Door won't close

When a garage door won't close or won't open, the cause is usually one of a few things

A garage door that will not close, will not open, or only opens part way is telling you something specific, and the symptom narrows it down quickly. If the opener hums or clicks but the door stays put, the problem is often mechanical: a broken spring, a cable that has slipped, or a door that has come off its track. If the opener does nothing at all, we look at power, the wall button, the remote and the logic board. If the door starts down and then reverses, the safety sensors are the first suspect.

A door that opens slowly is a different clue. Cold Michigan mornings thicken old grease on rollers and hinges, worn rollers drag in the track, and a spring that is losing tension makes the opener work harder than it should. A garage door that has power but won't open often has the opener running against a door that is simply too heavy to lift, which is why a quick fix to the opener alone can make things worse.

We do not guess from the symptom. We check the parts that move the door, in an order that makes sense, and tell you what we found before anything is changed.

CALL NOW: (248) 975-7351
Our technician in plain workwear crouched at the bottom corner of a closed garage door checking a small safety sensor mounted on the track, daylight

What we check

What we check when the door won't close, open fully or open at a normal speed

Safety sensors

The two small eyes near the floor stop the door from closing on something in its path. If one is knocked out of line, dirty or has a damaged wire, the door may refuse to close or go down and bounce back up.

Springs and cables

A door that will not lift, or lifts crooked, often has a broken torsion spring or a loose cable. This is dangerous to force, so we test the door's balance carefully before anything else moves. A broken spring leaves the opener trying to lift the full weight of the door.

Tracks, rollers and hinges

A bent track, a worn roller or a stiff hinge can stop a door short of fully open or make it crawl. We check that the door rolls freely by hand with the opener disconnected.

The opener and its settings

Travel limits, force settings, a stripped drive gear or a failed logic board can each stop a door part way. When the door is fine and the opener is not, we explain whether opener repair makes sense or the unit has reached the end of its life.

Remotes, wall button and power

Dead batteries, a lost programming memory or a tripped outlet look like a broken door but are quicker to sort out. We rule these out early so you are not paying for a bigger repair than the door needs.

CALL NOW: (248) 975-7351

How it works

How a repair visit goes

  1. 01

    You describe what the door is doing

    Does it move at all, make noise, stop halfway, reverse or run slowly? Any of those details helps us bring the right parts.

  2. 02

    We come out and test the door

    Our uniformed technician checks the door's balance, the sensors, the track and the opener, and finds the actual cause.

  3. 03

    We explain what we found and what it costs

    You get an upfront quote before any work begins. The price depends on the part that failed, the door's size and weight and how many things worn together.

  4. 04

    We fix it and test the door

    We repair or replace the failed part, adjust the limits and force, and run the door through several full cycles to be sure it closes, reverses on contact and opens all the way. The work is backed by a parts-and-labor warranty.

CALL NOW: (248) 975-7351

Door stuck

Door stuck open or stuck shut and you are not sure why? Describe what it does when you press the button, and we will tell you what it likely needs.

CALL NOW: (248) 975-7351

Our work

Garage doors we get working again

A closed dark gray garage door on a stone-faced suburban house, driveway in the foreground, evening light
A door closing cleanly again
Close-up of a garage door safety sensor eye mounted low on a track with a short wire running to it, plain unmarked housing
A safety sensor back in line
Our technician in plain workwear adjusting the travel limit on a ceiling mounted garage door opener from a stepladder, plain unmarked buttons
Setting the opener to match the door

FAQ

Questions about a garage door that won't close or won't open

Why does my garage door go down and then reverse?
That is almost always the safety sensors or something in front of them. The door is built to reverse when the beam between the two eyes is broken or the sensors are out of line. We check the alignment, the lenses and the wire, and we check the opener's force setting too, since that can also cause a reversal.
Why does my garage door have power but won't open?
The opener is working but the door is too heavy for it to lift, or something is holding the door in place. A broken spring is the common cause, and so is a door off its track or a trolley that has been disconnected with the red release cord. Do not keep pressing the button, because that can damage the opener.
Can I open the door by hand if it will not open?
Sometimes, but with care. If a spring has broken the door can be very heavy and can drop quickly, so lifting it by hand is risky. If you are unsure, leave it and tell us what you see.
What makes a garage door open slowly?
Worn rollers, dry hinges, a tired spring or stiff cold grease are the usual causes. Opener settings can also play a part. We find out which one it is rather than just adding lubricant.
Should I replace the opener or fix the door?
That depends on what we find. If the door is out of balance, a new opener will not help. If the door moves freely and the opener is failing, a new opener may be the better value. We tell you which, and why.
What decides the cost of the repair?
The part that failed, the door's size and type, and whether other parts wore along with it. We give you the quote in full before any work begins.
What should I do before I call?
Note whether the opener makes a sound, whether the door moves at all, and whether the lights on the sensors are lit. Keep people and cars clear of the door until we have looked at it.

Call us

Garage door won't close or won't open?

Tell us what it does when you press the button. We will come out, find the cause, and explain the repair and the quote before any work starts.

CALL NOW: (248) 975-7351
  • Licensed and insured
  • Upfront quote before work begins
  • Parts-and-labor warranty